Director of Operations 

The First Nations Technology Council is seeking a motivated, experienced and energetic individual to become the Director of Operations. As a member of the Technology Council’s executive team, the Director of Operations has the lead role in managing all day-to-day activities of the Technology Council. The successful candidate will have strong and proven ability in organizational development, human resource management, financial management oversight, project planning and oversight, all forms of communication; and, establishing and implementing sound systems and procedures 

Primary Duties

Reporting to the Executive Director, the Director of Operations:

  • Works collaboratively with the Technology Council management team in defining the scope, scale, and content of all Technology Council initiatives
  • Supported by area specific Program Managers, provides hands-on leadership in planning, implementing, and managing all aspects of the Technology Council’s initiatives, including resource management, funding, planning, scheduling, logistics, tracking, reporting, internal and external communications, and evaluation
  • Supports in the recruiting of qualified staff, instructors and other contractors to work Technology Council initiatives
  • Supervises all Technology Council administrative staff and activities
  • Supervises Technology Council bookkeeping, financial recordkeeping, financial reporting, audit processes, funding collections, and treasury administration
  • Develops, documents and leads Technology Council operational processes, including adding and amending processes as needed
  • Takes the lead role in preparing the Technology Council’s annual operational plan and budget, updating the organization’s five-year business plan and budget, and preparing interim plan and budget updates when requested
  • Liaises with the Technology Council’s regional service delivery teams throughout the province to ensure consistent project design, delivery, and execution across the province
  • Supports the Manager of Communications and Engagement in developing communications strategies and messaging and in consistently delivering an integrated communications program for the Technology Council and our projects and programs
  • Supports the Executive Director in the preparation of presentations, performance reports, financial reports, and other reports for delivery to Technology Council project and program funders and other stakeholders and for BC First Nations communities and First Nations leadership in the province

Other Duties and Responsibilities

  • Demonstrates leadership, enthusiasm, appreciation, and respect when engaging formally and informally with all team members, program participants, contractors, and external stakeholders
  • Works collaboratively with other members of the senior management team, seeking opportunities to maximize Technology Council program outputs and outcomes
  • Conducts and documents both formal and informal performance reviews and any required progressive discipline proceedings for Technology Council employees, following Technology Council guidelines for employee evaluations
  • Works diligently to ensure that the Technology Council’s intellectual property and sensitive business information are held in complete confidence and that all intellectual property assets including curriculum and curriculum delivery methodologies are safeguarded at all times and that defined protocols are followed when sharing the Technologies intellectual property with third parties
  • When called upon, assists the Executive Director in prospecting for and securing financial and other support for Technology Council projects and programs from external partners and other stakeholders
  • When called upon, represents the Technology Council at a senior level with First Nations communities and service organizations, all levels of government, private sector companies and other organizations whose mandates, agendas, and activities are compatible with and supportive of the Technology Council’s mission
  • When called upon, actively participates in Technology Council board meetings

Direct Reports

  • Manager of Skills Development
  • Manager of Executive Services
  • Manager of Communications and Engagement
  • Manager of Curriculum and Research
  • Manager of Technology
  • Bookkeeper/Office Administrator

Career Experience

  • Three years+ career experience and success in senior level operations management in a multi-million dollar technology company or service organization
  • Demonstrated experience in managing a team with ten or more members, having operational, project management, and internal company support roles and responsibilities
  • Demonstrated experience in planning, developing and managing complex projects and programs that are strategic in nature and regional or provincial in scope
  • Demonstrated experience working collaboratively with external partners and third-party organizations to achieve planned project and program outcomes, on time and on budget
  • Demonstrated experience with management reporting, financial reporting, and project evaluation and reporting
  • Demonstrated experience working in a First Nations context, especially developing and delivering programs of value for First Nations communities and people in British Columbia
  • Ability to identify, develop, and implement strategic partnerships; experience working with First Nations, various levels of government, and industry funding partners will be an asset

Education, Skills, and Attributes

  • University degree in business, public administration, technology, or other relevant degree program, or equivalent relevant career experience
  • Excellent interpersonal and communications skills, both verbal and written
  • Demonstrated facilitation, consensus building, and leadership skills
  • Demonstrated ability to manage and balance multiple competing demands
  • Excellent computer skills, proficient with MS Office applications
  • Familiarity with standard business management software, e.g. CRM, ERP, Project Management
  • Valid drivers’ license and the willingness and availability to travel throughout BC
  • Available to work at the Technology Council offices in the BC Lower Mainland

How to Apply

To apply, send a current resume or CV, and a cover letter explaining your interest in this position. This position will remain open until a successful candidate has been found.

Denise Williams
Executive Director

Please use subject line: Director of Operations Application

Applicants identifying as Indigenous to North America are strongly encouraged to apply.

We thank all applicants for applying. 

All applications will be treated with strict confidentiality.